Frequently Asked Questions
Clear answers to common questions about our psychiatric care.
About Our Services
Information about the care we provide.
What services do you offer?
We provide psychiatric evaluations, medication management, integrative options, and Spravato for eligible individuals.
Do you prescribe controlled substances?
Yes, when clinically appropriate and aligned with current prescribing standards.
Can I receive therapy along with medication?
Yes, therapy can be combined with medication when beneficial.
Can therapy be done virtually?
Yes, therapy sessions may be available virtually depending on clinical needs.
How long are appointments?
Visit lengths vary and may be shorter or extended based on clinical needs.
Do you provide care for individuals starting at age 6?
Yes, we offer psychiatric services beginning at age 6.
Scheduling and Appointments
Guidance on booking and attending visits.
How do I schedule an appointment?
Appointments can be scheduled through our online system or by contacting our office.
What should I expect during my first visit?
Your initial evaluation includes a full psychiatric assessment and treatment recommendations.
What happens if I miss an appointment?
Missed visits may result in fees according to our attendance policy.
Why do I need a credit card on file?
A card is required to secure appointments and manage fees related to missed visits.
Do you offer virtual appointments?
Yes, virtual care is available across New York State.
Insurance and Billing
Details about coverage and payment.
Do you accept insurance?
Yes, we work with multiple insurance plans.
What if my insurance does not cover a service?
You may choose self-pay options when coverage is not available.
Will I receive a bill for each session?
Billing depends on your insurance plan and visit type.
Do you accept patients without insurance?
Yes, self-pay options are available.
Are there additional fees I should know about?
Fees may apply for missed or late-canceled appointments.
Can I request a receipt for reimbursement?
Yes, receipts can be provided upon request.
Medication and Treatment
Information about medication decisions and adjustments.
How do I know if medication is right for me?
Your clinician will discuss options based on your evaluation and clinical needs.
What happens if I need to adjust my medication?
Adjustments are made during follow-up visits to ensure safe and effective treatment.
Do you offer integrative treatment options?
Yes, lab testing and supplement strategies may be used when appropriate.
Is Spravato available?
Yes, Spravato is offered for individuals who meet criteria for treatment-resistant depression.
Can I discuss concerns about side effects?
Yes, side effects are reviewed during follow-up visits.
Do you monitor medication over time?
Yes, ongoing monitoring is part of your treatment plan.
Policies and Communication
Information about safety, communication, and confidentiality.
How do you handle emergencies?
Emergencies should be directed to local emergency services or crisis resources.
Do you accept patients outside New York State?
No, care is provided only within New York State.
How is confidentiality handled?
All information is protected according to privacy and clinical standards.
What is your communication policy?
Communication is managed through secure channels for clinical and scheduling needs.
Can I message my clinician between visits?
Messaging is available for appropriate clinical or scheduling questions.
How quickly will I receive a response?
Response times vary and follow our communication guidelines.
Ready to Take the
Next Step?
Reach out today to schedule your initial evaluation, then
book future visits anytime through our online portal.