Insurances Accepted

Currently we are in network with these insurances

Aetna, Cigna, Carelon, Highmark BCBS of WNY, Highmark Blue Shield of Northeastern NY and Quest Behavorial Health

Our Patient Intake Process

Patient Intake Process – Integrative NP in Psychiatry

At Integrative NP in Psychiatry, we strive to make your intake process simple, efficient, and secure. Below is an overview of the steps to get started with our practice:


Step 1: Initial Contact

Once you reach out to us, a member of our team will respond either by phone call or email from our official practice email address: [email protected].


Step 2: Welcome Email & Patient Portal Setup

You will receive a welcome email inviting you to create an account in our Electronic Health Record (EHR) system.

  • You will be asked to complete your patient profile, including demographic details.
  • You will also receive an email link to complete your patient intake forms, which include:
    Reason for seeking treatment
    Insurance information
    Preferred pharmacy
    Credit card on file (required to reserve appointments)
    Consent forms for treatment

⚠️ Your appointment time slot can be reserved, but it will not be fully confirmed until all forms are completed.


Step 3: Insurance Verification (if applicable)

  • If using insurance: You will also receive an email invite to create a Headway account, which is where we securely process insurance payments.
    Your appointment can only be confirmed once your Headway account has been set up and verified.
  • If self-pay: You will not need a Headway account.

Step 4: Appointment Confirmation

Once your paperwork is complete and (if applicable) insurance has been verified, we will confirm your appointment with your chosen provider. In our outreach email, we will also ask:

  • Which provider you would prefer to see
  • Whether you would like an in-person or virtual appointment

Step 5: Insurance Coverage

We are currently in-network with the following insurances:

  • Aetna
  • Cigna
  • Carelon
  • Highmark Blue Cross Blue Shield
  • Highmark Blue Shield of Northeastern New York
  • Quest Behavioral Health

We are in the process of accepting:

  • Independent Health
  • Univera
  • Optum
  • Oscar
  • Oxford
  • UnitedHealthcare

Step 6: Out-of-Network Options

If we are not currently in network with your insurance, you have several options:

  • We can provide you with a Superbill to submit to your insurance for potential reimbursement.
  • You may join our Psychiatric Subscription Plan after your initial evaluation to make care more affordable.
  • You may also join our waitlist until we are in network with your plan.

✅ By following these steps, you will be fully set up and ready for your first appointment with us.

Conditions Treated
ADHD

ADHD (Attention-Deficit/Hyperactivity Disorder) is a neurodevelopmental condition characterized by persistent patterns of inattention, hyperactivity, and impulsivity that interfere with daily functioning. It affects both children and adults, though symptoms may present differently across age groups. Common signs include difficulty focusing, trouble staying organized, restlessness, and impulsive decision-making. ADHD is believed to have genetic and neurological factors and is often managed through a combination of behavioral therapy, lifestyle adjustments, and, in some cases, medication.

Anxiety Disorder

Anxiety is a mental health condition characterized by excessive worry, fear, or nervousness that is persistent and interferes with daily life. It includes various types, such as generalized anxiety disorder (GAD), social anxiety disorder, panic disorder, and specific phobias. Symptoms can range from restlessness and irritability to physical signs like rapid heartbeat, sweating, and difficulty breathing. Anxiety disorders can be caused by a combination of genetic, environmental, and neurological factors and are often treated with therapy, lifestyle changes, and, in some cases, medication.

Bipolar Disorder

Bipolar disorder is a mental health condition characterized by extreme mood swings that include episodes of mania (high energy, impulsivity, euphoria, or irritability) and depression (low energy, sadness, and hopelessness). These mood shifts can impact daily life, relationships, and decision-making. The disorder has different types, including Bipolar I, Bipolar II, and Cyclothymic Disorder, each varying in severity and duration of mood episodes. It is believed to be influenced by genetic, biological, and environmental factors. Treatment typically includes mood stabilizers, therapy, and lifestyle adjustments to help manage symptoms.

Depression

Depression is a common mental health disorder characterized by persistent feelings of sadness, hopelessness, and a loss of interest in activities once enjoyed. It can also cause physical symptoms such as fatigue, changes in sleep and appetite, and difficulty concentrating. Depression can be triggered by a combination of genetic, biological, environmental, and psychological factors. It varies in severity, ranging from mild to major depressive disorder (MDD). Treatment often includes therapy, medication, lifestyle changes, and support from loved ones to help manage symptoms and improve overall well-being.

Panic Disorder

Panic disorder is an anxiety disorder characterized by recurrent and unexpected panic attacks—sudden episodes of intense fear that trigger physical symptoms such as a racing heart, shortness of breath, dizziness, and chest pain. These attacks can occur without an obvious cause and may lead to persistent worry about future attacks or avoidance of certain situations. The exact cause is not fully understood but is believed to involve genetic, biological, and environmental factors. Treatment typically includes therapy, medication, and lifestyle changes to help manage symptoms and reduce the frequency of panic attacks.

Treatment Approaches
Cognitive Behavioral Therapy (CBT)

Cognitive Behavioral Therapy (CBT) is a widely used, evidence-based form of psychotherapy that focuses on identifying and changing negative thought patterns and behaviors. It is based on the idea that thoughts, feelings, and behaviors are interconnected, and by modifying unhelpful thinking patterns, individuals can improve their emotional well-being. CBT is effective for treating various mental health conditions, including anxiety, depression, and PTSD. It is typically structured, goal-oriented, and involves techniques such as cognitive restructuring, exposure therapy, and problem-solving. Treatment is often short-term and helps individuals develop coping strategies for long-term mental health improvement.

Psychotherapy

Psychotherapy, also known as talk therapy, is a treatment method for mental health conditions that involves talking with a trained therapist to explore emotions, thoughts, and behaviors. It helps individuals understand the root causes of their issues, develop coping strategies, and improve emotional well-being. Psychotherapy can be used to treat a variety of conditions, including anxiety, depression, trauma, and relationship problems. Common types of psychotherapy include Cognitive Behavioral Therapy (CBT), psychodynamic therapy, and interpersonal therapy (IPT). The goal is to support personal growth, emotional healing, and mental health recovery.

ADHD Treatment

ADHD is typically treated using a combination of behavioral therapies, lifestyle changes, and, in some cases, medication. Behavioral therapy helps individuals develop strategies for improving focus, organization, and impulse control. Medications, such as stimulants (e.g., Adderall, Ritalin) and non-stimulants, can help regulate attention and impulse control. Lifestyle changes, including regular exercise, a structured routine, and a healthy diet, can also support symptom management. Treatment is often personalized based on the individual's needs and may involve a combination of approaches for the best results.

Depression Treatment

Depression is typically treated through a combination of therapy, medication, and lifestyle changes. Cognitive Behavioral Therapy (CBT) and other forms of psychotherapy help individuals identify and change negative thought patterns. Antidepressant medications, such as selective serotonin reuptake inhibitors (SSRIs), can help regulate brain chemistry. Lifestyle changes, including regular exercise, a healthy diet, sufficient sleep, and social support, also play a crucial role in managing symptoms. In severe cases, treatments like electroconvulsive therapy (ECT) or transcranial magnetic stimulation (TMS) may be considered (Referred out). A personalized approach is often used to find the most effective treatment plan for each individual.

Psychiatric Medication Management

Psychiatric medication management is the process of prescribing, monitoring, and adjusting medications to treat mental health conditions effectively. It involves working with a healthcare provider, such as a psychiatric nurse practitioner, to find the right medication, dosage, and treatment plan based on an individual's symptoms and medical history. Regular follow-ups are essential to assess effectiveness, manage side effects, and make necessary adjustments. Medication management is often combined with therapy and lifestyle changes to provide comprehensive mental health care.

Holistic Mental Health Care

A holistic mental health care approach focuses on treating the whole person—mind, body, and spirit—rather than just the symptoms of a mental health condition. It integrates traditional treatments, such as therapy and medication, with complementary approaches like mindfulness, nutrition, exercise, and stress management. Holistic care may also include practices like yoga, meditation, acupuncture, and social support to promote overall well-being. This approach aims to address underlying causes, improve lifestyle habits, and enhance emotional resilience for long-term mental health improvement.