Consent Agreement: By opting in, you consent to receive conversational and informational text communications.
Privacy Commitment: The practice is committed to protecting your personal and health information.
Purpose of SMS: Used for appointment reminders, scheduling updates, administrative communications, and limited care-related information.
Security & HIPAA: Standard SMS messaging may not be fully secure. Patients are encouraged to use the HIPAA-compliant patient portal for sensitive or detailed health information.
Opt-Out & Help: You may opt out at any time by replying STOP. For assistance, you can reply HELP.
Cost & Frequency: Message and data rates may apply, and message frequency may vary.
Third-Party Sharing: Your mobile number and consent will not be shared or sold to third parties for marketing purposes.
Emergency Protocol: SMS is not monitored 24/7 and is not for emergencies. In a psychiatric emergency, call 911 or call/text 988.
Message Examples: Typical messages include appointment confirmations/reminders, billing notices, and practice updates. An example message is: "Reminder: You have an appointment with Integrative NP in Psychiatry on [Date] at [Time]. Reply STOP to opt out.".
Opt-In Methods: Consent can be obtained via online forms, verbal consent, or written intake forms.